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"Children’s blood services"

About: Leeds General Infirmary

I visited the children’s blood service on Brotherton Wing as my daughter had been referred for a blood test.

My daughter was extremely anxious and nervous. The two phlebotomist immediately put my daughter at ease. They were very patient and worked very efficiently to get the procedure completed. 5 stars to these members of staff.

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Responses

Response from Tracy Richardson, Patient, Carer and Public Involvement Officer, Leeds Teaching Hospitals NHS Trust 13 months ago
Tracy Richardson
Patient, Carer and Public Involvement Officer,
Leeds Teaching Hospitals NHS Trust
Submitted on 22/05/2024 at 10:34
Published on Care Opinion at 10:34


Thank you so much for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that your daughter had such a positive experience whilst using our phlebotomy services.

I have passed your comments onto the manager for the Phlebotomy service and have asked that these are shared them with the team. I know they will be delighted to know that they put your daughter at ease with the care they gave her.

With Kindest regards

Rosie Horsman
Senior Nurse
Patient Experience

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