"Helpful, supportive staff for MRI"

I was booked in for an MRI today, which I was very nervous about. When I arrived at the clinic, unfortunately the machine I was booked for had broken. The staff were able to arrange for me to be booked into the MRI scanner at the Rosie, but let me know it could be a wait.

At the Rosie MRI unit the friendly staff thought they may be able to see me sooner, and actually saw me within the next 45 minutes. Initially I thought I could not go through with the scan and panicked, but with reassurance and an eye mask I was able to complete the scan, which I need for a diagnosis. The kind staff spoke to me throughout to give me updates in the scanner. It was a very smooth experience given the challenges they faced today. I am very grateful for their flexibility and supportive attitude.