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"Waiting time"

About: Addenbrooke's Hospital

Referred to Orthopaedics as urgent for hip ops Feb 2023. Finally had pre op tests 3 weeks ago. Anaesthetist wanted me to have appointments with Prime clinic and an ECHO scan before op takes place. Appointment came for Prime, nothing for ECHO. Hospital rang 5th April to say Prime appointment Tuesday cancelled. Doctor wanted to see results of ECHO scan first. As no sign of ECHO appointment to date, yet another wait. How long this time.The physical and mental strain of waiting 15 months so far, is worrying.Struggling up and down stairs to use the bathroom is a nightmare.Yesterday I had to make 3 attempts to climb a step to get into my bedroom.How long before I can't do it? Hospital seems to think adding another 3 months on your waiting time is ok. It is not, particularly when you live alone, and pain and severely diminished mobility is involved.

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Response from Addenbrooke's Hospital 14 months ago
Addenbrooke's Hospital
Submitted on 09/05/2024 at 11:08
Published on nhs.uk at 11:09


Dear Jenny Chaplin

I am very sorry to read of the delays with your Prime and ECHO appointments and the increasing difficulties with your mobility. I can appreciate that this has been a very stressful time.

Please contact the Patient Advice and Liaison Service on 01223 216756 or email cuh.pals@nhs.net so that we can look into your concerns in more detail and respond to you.

Patient Experience Department

cuh.pals@nhs.net

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