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Diabetes ward

Posted By Thewaffle

"Diabetes ward"

About: Queen Elizabeth University Hospital Glasgow / Diabetes (Wards 5a &5b)

(as a service user),

All the staff were really lovely, but unfortunately not a single one of them knew my pronouns. I was constantly treated as a woman despite being a trans man. If they had checked my notes they would have seen the M marker.

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Responses

Response from Sharon Parrot, Clinical Service Manager, Medicine (South Sector), NHS Greater Glasgow and Clyde 3 weeks ago
Sharon Parrot
Clinical Service Manager, Medicine (South Sector),
NHS Greater Glasgow and Clyde

Submitted on 09/04/2024 at 15:49
Published on Care Opinion at 15:50

Thank you for taking the time to share your feedback. Firstly, I am pleased to hear that all the staff were lovely. However, I would like to apologise for the use of the incorrect pronoun and for the upset this caused. This will be highlighted to all staff that work in the QEUH Diabetic wards to ensure they use the correct pronouns and to avoid this happening again.

Thank you for bringing this to our attention.

Take Care

Sharon Parrott

Clinical Service Manager - Medical Specialities

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Thewaffle (a service user)

Thank you. I appreciate that.

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