This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A safe, caring and understanding environment"

About: Golden Jubilee National Hospital / General Surgery Golden Jubilee National Hospital / Orthopaedics

(as a service user),

As I sit here at home starting my recovery from a full right hip replacement surgery carried out at The Golden Jubilee recently,  I feel it only right to put pen to paper, so to speak, and thank each and every one in my journey. 

From Mr Khan and rest of the theatre team to the staff on ward 4 east, and from the porters the physio and OT who all had my care at heart a massive thank you goes to you all. To taking the time to explain every step along the way to me. I feel that I was listened to and my needs were understood and met during my stay.  

Thank you again for creating the safe, caring and understanding environment, I’m forever in your debt 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Andrea Heatley, Risk and Feedback Facilitator, Clinical Governance, NHS Golden Jubilee 2 weeks ago
Andrea Heatley
Risk and Feedback Facilitator, Clinical Governance,
NHS Golden Jubilee
Submitted on 09/04/2024 at 10:41
Published on Care Opinion at 10:41


Dear Stradman,

Thank you for your feedback and for your kind words.

We will, of course, pass these comments on to the team and we are delighted that you had such a positive experience.

We wish you all the best for the future and a speedy recovery.

Kind regards

Andrea

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k