Text size

Theme

Language

"New triage system is excellent "

About: Heart of Bath

Further to my previous review, I used the triage system for the first time this morning. It was so smooth and efficient. I submitted the form at 7:30am, and received a text 10 minutes later giving me a face to face appointment at 9:45 this morning. I am super impressed at how easy it was. Anyone that is wary of using it, like I was, don't be. It's great. I was impressed with the service when I arrived too.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heart of Bath 13 months ago
Heart of Bath
Submitted on 05/04/2024 at 11:47
Published on nhs.uk at 11:47


Hi Anna

Thank you so much for the positivity with the new patient triage system! Glad you are so pleased with the new system. Thank you once again. This will all be feedback to the staff which they will appreciate greatly.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k