"Appauling "

1st time at this medical centre, hopefully my last, the receptionist was so rude, people would hear her talking to somebody non the phone, she was rude and agressive to whoever she was talking to, the receptionsit slammed the phone down, went into a back room and all the staff? started laughing, the receptionist in question certainly needs to be spoken to about the attitude and agressiveness she showed, people having their blood pressure taken in the waiting room behind a flimsy screen, surely that should be done in private, I cannot stress how appauling my experience has been