"Kind and efficient staff."

About: Royal Bournemouth Hospital Royal Bournemouth Hospital Bournemouth BH7 7DW

Posted via nhs.uk nearly 2 years ago

The wonderful nurse who booked my mum
in to the Sandbourne Surgery ward was so lovely to her before her complex hip surgery. Her surgeon and anesthesiologist treated her with so much kindness. Everyone today was lovely and helped us relax. Thank you.

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James Rowden

Patient Engagement Liaison,

University Hospitals Dorset NHS Foundation Trust

Submitted on 08/04/2024 at 08:47

Published on Care Opinion at 08:47

Dear Claire,
It is so good to hear that your Mum was treated with such kindness when she attended the Sandbourne surgical ward for her hip operation. It can be a very anxious time going for surgery and it is nice to know that staff put your Mum at ease and helped her feel relaxed before her procedure.
Thank you so much for your positive comments, I will pass these on to the Team involved who will be pleased to hear such kind feedback, thank you so much.
Wishing your Mum a very speedy and comfortable recovery.
With Best Wishes
The Patient Experience Team

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