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"Very professional and friendly staff"

About: Victoria Hospital / Pre-assessment

(as the patient),

Staff were very welcoming on arrival. I was only kept waiting a few minutes. I was treated with dignity and respect. All the required procedures were carried out diligently.

The staff were all very professional and friendly.

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Response from Stephanie Allan, Interim Charge Nurse, Pre-assessment Suite, NHS Fife about a year and a half ago
Stephanie Allan
Interim Charge Nurse, Pre-assessment Suite,
NHS Fife
Submitted on 08/04/2024 at 08:36
Published on Care Opinion at 08:36


picture of Stephanie Allan

Dear Dogmatix,

Thank you for taking the time to provide feedback on the pre-assessment department.

I am delighted to hear you were treated with dignity and respect throughout your time in the department and you were seen promptly.

I am please to hear that staff were very professional and friendly.

It is important to us that patients feel comfortable and well supported in the pre-op period.

On behalf of the pre-assessment department I wish you well with your upcoming procedure and recovery.

Steph

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Dogmatix (the patient)

Hi Steph,

Credit where credit is due.❤

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