Phoned for an appointment to see/speak to a GP. Phone rang constantly for 15 mins, no answer. Rang again to find I was 4th in queue.
No appointments left, what are my symptoms? Wayfield pharmacy will contact me.
15.50 I rang PPmed centre again as no pharmacy had called. Receptionist told me they would ring.
Did they? Of course not!!
The manager was not available to speak to and no direct number to reach her either.
How can the Receptionist decide whether I do/do not need to see/speak to a GP? Does she know my past medical history, or what my symptoms could indicate the problem is?
The 'anima' app is time consuming and confusing and so is the 'livi'app.
Having to type in your past med history and all your medications is a nightmare, especially if you have many conditions and many meds.
Technology is not always a good thing and could not replace person to person contact.
"Extremely poor experience "
About: Princes Park Medical Ctr Princes Park Medical Ctr Walderslade ME5 7TD
Posted via nhs.uk
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