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"Exceptional support from nursing staff"

About: Ninewells Hospital / Acute Stroke Unit

(as the patient),

I was very recently a patient on the acute stroke ward, ward 5, in NineWells hospital.

During my stay the nursing staff who supported my care in this ward were truly exceptional. I had a complex set of symptoms and the nurses took time to fully understand my needs and go out of their way to deliver a very personal level of care.

This support was amazing, and not only helped me improve in terms of my practical needs but also provided a huge mental boost which made a real difference to my recovery. There were many nurses who helped me however Jill and Kirsty stand out as truly exceptional, through their capabilities, their professionalism and their ability to deliver a personal level of care even when working on a very demanding acute stoke ward.

The care I received on this ward has set me up for my next stage of recovery and I am extremely grateful - thank you!

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Responses

Response from Jane Brown, Nurse Manager, Medicine and Cardiovascular, NHS Tayside 14 months ago
Jane Brown
Nurse Manager, Medicine and Cardiovascular,
NHS Tayside
Submitted on 14/05/2024 at 12:24
Published on Care Opinion at 12:24


Dear CG1000

Many thanks for sharing your story and experience. We always appreciate the time taken by patients and families to feedback and I'm pleased to hear that the commitment and dedication of the team has supported your recovery in such a positive way.

I'll ensure I share your story with the team and the staff you mention. The team work very hard to ensure patients receive the best care and experience possible and to receive feedback such as this always serves as a great boost for everyone involved.

Thank you again and I wish you well with the rest of your recovery.

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