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"Waiting Times"

About: The Marches Surgery

My husband had an emergency appointment after becoming short of breath following bypass surgery 6 days previously. No home visit. Had to get him dressed and into the car and to the surgery where he had to endure an hour long wait past his appointment time. Fading with every minute under the stress and effort to remain seated without falling to the floor. Twice we were told by Reception that he was the next to be seen and yet 3 more people were seen by the Doctor before us. By this time my husband was on the point of collapse and could hardly walk to the doctors room. He was refered to A&E with a heartbeat of over 145-160. Shocked beyond belief that a man in such a compromised position could be left sitting for over an hour when they knew the reason for his visit after speaking to a Doctor earlier in the day. I could write more but I am so angry.

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