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Nothing was too much trouble

Posted By tauruswk85

"Nothing was too much trouble"

About: Royal Devon & Exeter Hospital (Wonford) / Radiology

(as a service user),

My feelings of anxiety were eased straight away by the radiology care practitioner and my choice of music or radio was selected for during the scan. During the second stage scans, when I called for assistance due to a panic attack beginning, the radiology care practitioner (sorry, I didn't catch his name) came to comfort me, and to make the fittings more comfortable for the remaining scans.

I'd just like to say thank you to the radiology care practitioner and the radiology care team for their care and for being there today, on Easter Sunday evening.

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Responses

Response from Karen Facey, Patient Experience Support, Patient Experience, Royal Devon University Healthcare NHS Trust 3 weeks ago
Karen Facey
Patient Experience Support, Patient Experience,
Royal Devon University Healthcare NHS Trust

Submitted on 04/04/2024 at 11:10
Published on Care Opinion at 11:10

picture of Karen Facey

Dear tauruswk85,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received in the radiology department, and would like to thank you very much for your positive feedback.I will ensure to pass on your comments to the team.

Kind comments such as yours are always gratefully received and are an encouragement to staff.

Best Wishes

Karen

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