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Lotus Removed The Letter S from The Word Scare.

Story from nhs.uk

"Lotus Removed The Letter S from The Word Scare."

About: Springfield University Hospital (London)

The team at Lotus in my opinion represent the foundation on which one can overcome crisis and move on to a stable life without worrying that no one care's, these people do care and I for one am eternally grateful to the whole team, keep up your good work as mental illness can effect anyone at any time in life,

Thank You.

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Responses

Response from Springfield University Hospital last month
Springfield University Hospital

Submitted on 26/03/2024 at 10:09
Published on nhs.uk at 10:09

Dear " Mr. Grateful", My name is Winson, and I am a member of the Patient Experience Team for the South West London & St. George's Mental Health NHS Trust. Thank you for your feedback, I'm delighted to hear you had such good support from the hard working team at the Lotus Suite. We are glad you were able to overcome your crisis and are in a better place now with the support of the team. This is the level of care we strive for within the Trust and we were very pleased to hear you giving the team such wonderful praise. I will be sharing this feedback with the Lotus Suite team and I hope this will encourage them to keep up the good work and other teams will be inspired by their example. I thank you again for taking the time out to leave such a valuable comment.

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