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"Excellent service from NHS"

About: Outpatients Department / TIA clinic

(as a service user),

I recently went to the GP feeling unwell. My GP thought I may have had a TIA. Bloods and a heart trace were taken, and the GP said they would refer me to the TIA clinic at Altnagelvin hospital.

I was contacted by the clinic and given an appointment. Bloods and heart trace were  taken by Nurse Amanda, followed by a consultation with Dr Rizeq and Stroke Nurse Valerie, who organised a head MRI scan and Doppler scan to measure the blood flow in my carotid artery, making sure they were both done that day whilst I was in the hospital.

We are all aware the NHS is in crisis but this was not evident in the treatment I received. I could not have been treated more quickly. The Dr, nurses and medical imaging staff were professional, caring and provided a first class service.

I cannot praise them highly enough.

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Responses

Response from Valerie Thompson, Stroke Nurse, Ward 40 Stroke Unit Altnagelvin Hospital, WHSCT 13 months ago
Valerie Thompson
Stroke Nurse, Ward 40 Stroke Unit Altnagelvin Hospital,
WHSCT
Submitted on 08/04/2024 at 11:54
Published on Care Opinion at 11:54


Hello David

Thank you for taking time and sending in feedback on our TIA service.

I am delighted you found our service excellent.

I will share your feedback with the team.

Thank you

Valerie Thompson

Stroke Nurse (TIA Coordinator)

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