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Miss

Story from nhs.uk

"Miss"

About: Ashburton Park Medical Centre

Very lucky for the doctors care and guidance.

The only negative aspect that I can think about is the very long waiting time.

Even though my appointment was for a certain time I have had to wait over 45 minutes.

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Responses

Response from Ashburton Park Medical Centre 2 weeks ago
Ashburton Park Medical Centre

Submitted on 09/04/2024 at 16:55
Published on nhs.uk at 16:55

Dear Veronica, we sincerely appreciate your feedback and are grateful for your acknowledgment of the care and guidance provided by our doctors. Your trust in our services means a lot to us.

Regarding the waiting time, we apologise for any inconvenience this may have caused. We understand that your time is valuable, and we are constantly working to improve our scheduling and operational processes to minimise wait times for our patients.

Your feedback helps us identify areas for improvement, and we will take your comments into consideration as we strive to enhance the overall experience for our patients.

Thank you for choosing our practice, and we look forward to serving you better in the future. If you have any further concerns or feedback, please don't hesitate to reach out to us.

Ashburton Park Medical Practice

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