"Excellent service from a very busy department"

About: Royal Alexandra Hospital / Accident & Emergency Royal Alexandra Hospital Accident & Emergency PA2 9PN

Posted by Maureen24 (as a service user), 15 months ago

I ended up in A&E yesterday and was lucky enough to firstly meet Lindsay the housekeeper and then Michelle the senior charge nurse who treated me. It turns out I had plantar fasciitis and I couldn’t walk.
Michelle examined my foot and then explained fully what was going on and gave me much needed painkillers that thankfully kicked in today. Excellent service from a very busy department.
Also thanks again to Lindsay who escorted me back to my lift as I was struggling to walk!

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Gerry McLaughlin

Lead Nurse, Emergency Care and Medical Services,

NHSGGC

Submitted on 03/04/2024 at 14:55

Published on Care Opinion at 14:55

Thank you so much Maureen24
Both Lindsay and Michelle will be delighted to receive your kind feedback.
Thank you for recognising our busy department and I am glad the painkillers are kicking in following advice from Michelle.
Wishing you a speedy recovery.
Gerry

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Excellent service from a very busy department

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