I was admitted via A and E to the Admissions Ward and subsequently to ward 44 following an emergency operation to remove my gall bladder which had perforated. I was in a lot of pain initially but was treated with respect and felt listened to. All members of staff showed compassion and professionalism. The clinical expertise was apparent, however what made my experience better was the effort each member of staff at every level put in to convey kindness and reassurance.
"Compassion and professionalism"
About: Victoria Hospital / Admissions Unit 2 (Emergency Surgical) Victoria Hospital Admissions Unit 2 (Emergency Surgical) KY2 5AH Victoria Hospital / Gastroenterology Victoria Hospital Gastroenterology KY2 5AH
Posted by Bingley Bell (as ),
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