This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"No joined upwriting"

About: Warrington Hospital

Further to previous review with same title. Advised on Monday needed a scan in a week. Out of the blue on Tuesday asked to attend on Wednesday at 10.30. Travelling for the ultrasound on the Wednesday received phone call from the dept to say the radiologist had reviewed the case and didn’t need a scan for a week.

Thought it was all a bit weird as the Consultant had said scan in a week and not 2 days. Another example of staff doing their own thing rather than reading the notes. Particularly annoying as my wife had abdominal surgery only a week ago.

No joined up writing.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Warrington Hospital last month
Warrington Hospital
Submitted on 28/03/2024 at 14:10
Published on nhs.uk at 14:10


Dear Nigel,

Thank you for sharing your recent experience with us. We apologise for any inconvenience caused by the unexpected changes in your scheduled scan.

We encourage you to reach out to our Patient Advice and Liaison Service (PALS) at whh.pals@nhs.net or by calling 01925 275512. They are equipped to address your concerns and provide further assistance.

Best regards,

The Communications Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k