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"My son and receiving a new heart diagnosis"

About: Royal Hospital for Children and Young People (Edinburgh) / Cardiology Royal Infirmary of Edinburgh at Little France / Cardiology & Coronary Care Unit Victoria Hospital / Cardiology

(as a parent/guardian),

Last year my son was given a life changing diagnosis of Arrhythmogenic Cardiomyopathy, unfortunately this is a progressive genetic heart disease, and we were informed that the disease was at the severe end of the scale. A devastating and difficult time for us all but especially for my son. He was only 15 years old at the time, over the next few months we had various appointments to attend, and with each appointment and  as more tests were done, we were given more heart breaking news about his condition. We luckily had a lovely Cardiologist, and an amazing Cardiac Nurse Specialist who has supported us and explained everything.

Throughout this period, she has always responded to our needs, queries, emails, phone calls etc, emotional moments, arranging last minute appointments, and has gone above and beyond to support us through the difficult time of coming to terms and understanding the diagnosis and what it means. She has been a great link and contact for us and to help us now that we are transitioning over to adult services since my son has turned 16, and he has had surgery in adult services to have an ICD implanted. It has been a lot, and continues to be a lot to process and come to terms with.

The difference between paediatrics and adult services is worlds apart, and for a young boy to be living with this new diagnosis and coming to terms with it is huge, along with having to move over to a new team with new people, it feels that when you move to adult services, you are left to wait for appointments to come through etc with very little explanation at times.

We have already met the new Cardiologist who will be the doctor for my son and for his ongoing appointments etc in relation to his cardiomyopathy, but that is only because he ended up collapsing and it was that Cardiologist who cared for him and progressed things on for his surgery to be brought forward, or it would’ve been another stranger for him to get to know with no transition or other support. This is a huge thing for my son. 

Without the support of Hannah throughout all this we would’ve been left many times without support or having questions answered, she was able to push things forward with his Cardiologist, and make sure that we had everything explained to us.

When my son unfortunately collapsed and had to stay in hospital I was able to message Hannah in the morning and she spoke with his then paediatric cardiologist who then was able to make contact with the Cardiologist in Victoria Hospital where my son was at the time, and then everyone knew what was happening and had been happening, without the link of the specialist nurse this information sharing wouldn’t have happened so quickly. 

It is a shame this type of support from a specialist nurse isn’t available in adult services or in Fife where we live and we only had this whilst he was involved with Paediatrics in Edinburgh. Hannah has still thankfully supported us through emails and explained things to us as we have moved over to adult services in Fife, and managed to update us on what will happen next, and the Adult Cardiologist explained to her and she was then able to reassure me and in turn I was able to reassure my son. 

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Responses

Response from Louise Davies, Patient Experience Officer, Patient Experience Team, NHS Lothian 3 weeks ago
Louise Davies
Patient Experience Officer, Patient Experience Team,
NHS Lothian
Submitted on 02/04/2024 at 17:07
Published on Care Opinion at 17:07


picture of Louise Davies

Dear cc2102

Thank you so much for sharing your son’s story with us via Care Opinion. I really appreciate the time and effort you have put into providing such detailed feedback.

I am really sorry to hear of the severity of your son’s heart disease, and that he continues to require appointments and treatment for this. This must be incredibly difficult especially given his young age and having to transfer from the paediatric service to adult service.

It was really heartwarming to read how helpful Hannah has been throughout your son’s journey. Good communication is so important, and it is great that she has been a constant support to you both throughout.

I will make sure your feedback is shared with the Cardiology teams. I will highlight how helpful it has been to have Hannah’s support, and how beneficial it could be to have something similar in adult services.

Thank you again for sharing this with us. Sending best wishes to you and your son.

Louise

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Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife yesterday
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 26/04/2024 at 09:41
Published on Care Opinion at 09:41


picture of Siobhan Mcilroy

Posted by cc2102

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

It must have been such a frightening time for you all when your son received his life changing diagnosis. I am pleased that the Cardiac Nurse Specialist, Hannah was there to support you and explain everything during this time.

The transition to adult services can be difficult and again I am pleased Hannah was there to help you and your son through this period, as you have said both services look so different and can feel "worlds apart". At least Hannah was there as the "constant" person, helping to transition and navigate you sons journey and being his advocate.

I hope your son is doing well and the transition to Fife adult cardiology services is going smoothly as it can be a big change.

Thank you again for sharing your story, best wishes and take care, Siobhan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by cc2102 (a parent/guardian)

Hi Siobhan

Thank you for your response. We have now transitioned over to adult services, and are also now Involved with the Golden Jubilee in Clydebank due to my son collapsing again after his ICD surgery. He has had one follow up appointment and another one in a few weeks, which is great and gives us reassurance and builds on his confidence.

I want to add that as a family we are very grateful for Dr Singh and the care he gave my son during his stay in Victoria Hospital at the beginning of March, and for him managing to bring the surgery forward for his ICD implant. Having had time to reflect and go over everything since his diagnosis, had the surgery not been brought forward then it might’ve been a different story for us as a family as his ICD saved his life just two weeks on from surgery. I would be grateful if you could pass this thank you onto him.

Thanks, Carrie

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