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Care Opinion

Amazing care from all staff

Posted By Miri

"Amazing care from all staff"

About: Queen Elizabeth University Hospital Glasgow / Oral Surgery & Medicine ( Wards 63)

(as the patient),

I was admitted to ward 63 with a tooth infection. This resulted in me spending 11 days in the ward and needing 3 separate surgeries. All the staff on the ward were amazing! They treated me with so much care and compassion that they helped me heal quickly. Everyone from the SCN to the orderly had a smile on the face and time for all the patients. The nurses never seemed bothered when I asked for anything regardless of the time of day or night.

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 3 weeks ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC

Submitted on 05/04/2024 at 08:46
Published on Care Opinion at 08:46

Dear Miri,

Thank you very much for taking the time to feedback about your experience in ward 63 INS which I will share with the team. I was pleased to hear that you were looked after well during your surgeries. I know the SCN and the ward 63 team pride themselves in very high standards of care they deliver and they will be delighted you took the time to feedback to us.

Thank you again and all the very best with your recovery.

Kind Regards

Elaine Burt

Chief Nurse Regional Services

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Response from Lynsay Creighton, Interim Associate Chief Nurse, Regional Services, NHS Greater Glasgow and Clyde 3 weeks ago
Lynsay Creighton
Interim Associate Chief Nurse, Regional Services,
NHS Greater Glasgow and Clyde

Submitted on 05/04/2024 at 09:21
Published on Care Opinion at 09:21

Dear Miri,

I am sorry to hear you have been unwell but glad to hear you are on the mend. Thanks for taking the time to tell us about your care and experience in Ward 63. I will pass on your kind words. The team will be delighted to hear that you had such a good experience in their care.

Best Wishes

Lynsay Creighton

Associate Chief Nurse - Regional Services

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