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"Fantastic and so helpful reception staff"

About: Concept House Surgery

Thank you to G.i.l.l.today for sorting an urgent prescription for my sons inhaler. G.i.l.l was as good as her word, even on a busy Monday morning and called me back by 2pm, to advise the script was all sorted.

The reception and admin staff work very hard and often the first to have to deal with frustrated patients and relatives, but they are the backbone of the practice and always do it with a smile and a laugh. Their kindness doesn't go unoticed.

Thank-you

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Responses

Response from Concept House Surgery last month
Concept House Surgery
Submitted on 27/03/2024 at 11:12
Published on nhs.uk at 11:12


Dear Karen,

Thank you for taking the time to leave a comment on NHS choices. Your feedback will be shared with the team at our next whole team meeting in April. We are pleased that you have had such a good experience.

Jenny Young, Practice Manager

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