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"Emergency dental care"

About: NHS Grampian / GDENS (Grampian Emergency Dental Service)

(as a service user),

I had very inflamed gums causing me a lot of pain and distress. NHS24 attended to me promptly. I was referred to an emergency dentist on the ARI site in Aberdeen.

The Dentist was lovely, professional and sympathetic to my needs as were all staff there.

I had an x ray and was given a prescription for antibiotics until I go to see my regular dentist.
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Responses

Response from Lisa Convery, Dental Nurse Team Manager, GDens, NHS Grampian last month
Lisa Convery
Dental Nurse Team Manager, GDens,
NHS Grampian
Submitted on 27/03/2024 at 14:26
Published on Care Opinion at 14:26


Dear leonm68

Thank you for taking the time to share your feedback. I am delighted to hear that you were pleased with the professionalism and empathy demonstrated by our dentist and staff during your recent visit.

I trust by now that the antibiotics are providing you with relief needed and that you are now experiencing improvement in the condition of your gums.

Once again, thank you for your kind words and take care.

Lisa - Dental Nurse Team Manager,

Unscheduled Dental Care

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