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"Excellent staff across all shifts"

About: Inverclyde Royal Hospital / Accident & Emergency Inverclyde Royal Hospital / Medical Receiving Ward (J North) Inverclyde Royal Hospital / Stroke Services (ward 1 Larkfield Unit) Inverclyde Royal Hospital / Xrays and Scans

(as the patient),

After a week of continuing episodes, I had a call from Dr Dunn (stroke consultant at Inverclyde). She was amazing, instructed me to go to A&E as soon as possible.

There I was magically spirited out of the queue and taken directly to J North. I was there from a Wednesday midday to Friday evening, where I had a CT scan and an MRI, which established no sign of TIA or stroke (a huge weight off my mind). While in ward J North, I was struck by how excellent the staff across all shifts were, with a widely varying range of patients and challenges presented.

The care was just amazing, the attitudes and professionalism of the staff was fantastic. Too many to name, but Iona, Nicole, the doctors I saw, all so impressive. It's a compliment to those in charge of the ward, I think, as well as the individuals working there.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 02/04/2024 at 15:47
Published on Care Opinion at 15:47


picture of Kevin Torbet

Dear gammaze58

Thank you so much for taking the time to leave us your feedback on Care Opinion.

I was pleased to read the care and treatment you received from the staff was to a high standard and you felt well cared for.

I was glad to hear your CT Scan was a positive one and there was no sign of TIA or a stroke. This must have been a huge relief to say the least.

I will be happy to pass on your thanks to all the staff who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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