"Poor service"

Lifton surgery 23/02/24 16:15pm. Terrible beside manor, just wanted me out of there. She had no idea why I was there although I had explicitly explained why I wanted the appointment to another GP weeks earlier so she had plenty of time to prepare. When she did give me the results I asked her to explain them in "layman terms"? She replied "perhaps you should have gone to see the Orthopaediatrician". I didn't want to get into an argument, but what was the point of seeing one before I had the test? I'd only been in there for 5 minutes and she made it clear she didn't want to discuss any thing else, but I pressed her to look at my ear, which she did, then started complaining about having time to write her report. which I see only contains 6 full lines of explanation, hardly a novel! The Surgery wasn't busy even so I had to wait a further 15 mins (16.30) before going in to my appointment. There was one person in the waiting room before me and no one in there when I came out. ( Please don't tell me there may have been an emergency, that old chestnut is wearing thin, there can't be an emergency every time I have an appointment. I have yet to go in to an appointment on time!). I decided to to look up the test results myself by going onto the NHS website, checking my records and going online to get an explanation. This appointment was a complete waste of my time. If I was offered another appointment with this woman I would refuse it, and ask to see someone else.