"Appalling in so many ways"

The most appalling doctors' surgery in the country. It isn't fit for purpose and should be shut down. The reception staff are horrenedous. They are almost comically rude and have no concern for the dignity of the patients. I've been humiliated countless times. They force you to reveal personal information in front of other patients in order to be seen by a doctor and your right to privacy is never taken into account. It is nearly impossible to get a routine appointment and if you need an emergency appointment, you have to attend the clinic personally at 8am (any time after that and you can forget about being seen), which is the last you want to do when you're feeling very ill. Then there's the ridiculously incompetent medical staff. I've experienced so many incidences of their lack of professionalism bordering on negligence. My skin cancer was misdiagnosed (I was told the lesion was harmless by one of their doctors) and it grew larger over a period of two years. I had to resort to seeing a dermatology privately at great expense to myself and had to pay to have the skin cancer removed. I was told by the private consultant that I need a skin checkup every six months. Now Londsdale Medical Centre is refusing to refer me to an NHS dermatologist for this. I was also refused a referral for a bone spur in my foot, which causes me a lot of pain and has severely affected my mobility. Unfortunately, I can't afford to go private for this and will just have to suffer. In other areas, I have taken my healthcare into my own hands and now buy medication online as Londsdale Medical Centre won't provide me with what I need. The standard of care offered is Dickensian and wouldn't pass muster in the most deprived developing country. I'm now looking to join another clinic. If you're after even basic healthcare, avoid this place like the plague. I'm sure life expectancy among Lonsdale Medical Centre's patients is dropping significantly as the clinic simply doesn't take care of even their most rudimentary healthcare needs.