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"I knew I was going to be ok"

About: Dr Gray's Hospital / Out Patients Department

(as the patient),

I was quite nervous as this was the first time I’d been to see a Cardiologist but Lorna and Marguerite were great and calmed me down and said that Dr Garg was really nice and that I had nothing to worry about.

I had taken a friend with me as a ‘2nd pair of ears’ as I never remember everything that is said’, I went in to see Dr Garg and within seconds of meeting him I knew I was going to be ok.

He shook my hand and also my friends hand, he was so nice and spent time explaining everything to me in words that I understood, he answered all my questions, he could not have been nicer.  

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Responses

Response from Lesley Gow, Nurse Manager, Surgical Services, NHS Grampian last month
Lesley Gow
Nurse Manager, Surgical Services,
NHS Grampian
Submitted on 25/03/2024 at 20:57
Published on Care Opinion at 20:57


Dear Romeodh93

Thank you so very much for taking the time to get in touch and for your kind words following the care you received from Dr Garg and the Cardiology/Outpatient teams at Dr Gray's.

We have shared your feedback with them. I'm so pleased that you felt at ease and in a safe pair of hands during your consultation.

Take care, and thanks again for getting in touch.

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