This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I was treated with care and kindness

Posted By apusdx69

"I was treated with care and kindness"

About: Royal Cornwall Hospital (Treliske) / Ophthalmology

(as a service user),

I am slow-moving and hard-of-hearing but these factors were no problem as I was treated with care and kindness.

Any questions I had were answered with explanations I understood.

(Having said this I must say I am rather fearful about the procedure)

What could have been better? possibly directions to the clinic if it is on the large site.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kerry Trembath, Senior Staff Nurse, Ophthalmology, Royal Cornwall Hospitals NHS Trust last month
Kerry Trembath
Senior Staff Nurse, Ophthalmology,
Royal Cornwall Hospitals NHS Trust

Submitted on 25/03/2024 at 15:05
Published on Care Opinion at 15:05

Dear apusdx69,

Thank you for taking the time to leave feedback for the Eye Unit.

I am delighted to hear that you while in the Eye Unit you were treated with care and kindness, and that your questions were answered and explained.

I will pass your suggestion about directions to the clinic to our manager to see if this can be accommodated.

Thanks

Kerry Trembath

Senior Staff Nurse

Ophthalmology

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k