"Amazingly quick turnaround"

About: Poole Hospital Poole Hospital Poole BH15 2JB

Posted via nhs.uk 15 months ago

I had an appointment today with ENT after being seen last night in urgent treatment centre. I was seen at the appointed time exactly, no waiting at all. Friendly staff carried out a procedure on my ear immediately and I was out of the door within half an hour. I'm so impressed with the service and the speed, thank you very much.

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University Hospitals Dorset NHS Foundation Trust

Submitted on 25/03/2024 at 16:09

Published on Care Opinion at 16:09

Dear Gareth,
Thank you for your lovely comments.
How wonderful your ENT appointment went so efficiently. It is very nice to hear that you didn't have to wait and your appointment went to time. It is always such a relief when health issues can be remedied so rapidly. Here at UHD we pride ourselves on service provision and the ENT team will be very pleased to hear how well your appointment went. Friendly staff also make such a difference. Thank you so much for posting such positive feedback.
Warm Regards
Patient Experience Team

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