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Seen by a fantastic nurse and doctor

Posted By Mick18

"Seen by a fantastic nurse and doctor"

About: Southern Health & Social Care Trust / Urgent Care Centre

(as the patient),

I recently rang phone first and got an appointment straight away. I had breathing difficulties for months. 

I was seen by a fantastic nurse first and then a doctor, who honestly in all my years of attending hospital appointments etc was amazing.

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 2 months ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 22/03/2024 at 15:27
Published on Care Opinion at 15:27

Good Afternoon,

Thank you so much for taking the time to share your experience of the care you received through the Urgent Care Centre.

We are delighted that your experience has been a positive one. It is great to hear that you were given a prompt appointment to receive the care you needed. The staff will be delighted to hear your lovely words - it is lovely to be described as fantastic and amazing. We are so privileged to have a job where we can care for people and make a difference.

I will ensure the team are all aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

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