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She was caring and had a lot of patience

Posted By geminimb34

"She was caring and had a lot of patience"

About: Allied Health Professionals (Occupational Therapy, Physio, Dietetics, Speech & Language, Enhanced Intermediate Care) / Community Occupational Therapy

(as a service user),

I was seen by the OT physiotherapist to get a walking frame. I think she was called Clair. She was very good and professional. Top marks! She was caring and had a lot of patience 

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Responses

Response from Pamela Kinghorn, AHP Support Officer to : North HSCP Senior Manager , Allied Health Professionals, North Ayrshire Health and Social Care Partnership 13 months ago
Pamela Kinghorn
AHP Support Officer to : North HSCP Senior Manager , Allied Health Professionals,
North Ayrshire Health and Social Care Partnership

AHP Support Officer to North HSCP Senior Manager

Submitted on 26/04/2024 at 14:35
Published on Care Opinion at 14:35

Dear geminimb34,

Thank you for the feedback regarding the provision of your walking frame. It is always gratifying to hear that our staff are have a caring and patient manner. It is often the little things that make such a difference to our experiences in the care we receive so to hear you have had positive experience with Claire is very pleasing.

Staff always enjoy receiving positive feedback and your feedback has been shared with Claire and the rest of the team, I hope the walking frame is continuing to be of assistance.

Thank you once again.

Kind regards,

Joanna Plaine

Team Lead - Community Physiotherapy/Health & Therapy Teams

Douglas Grant Rehabilitation Centre

Ayrshire Central Hospital

Irvine

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