Failing to get an appointment or call back from the doctor, my dad rang Phone first at CAH, explaining what was wrong. He was told that he was not in the category to attend ED, considering my dad explained he had been in hospital in November past, was on oxygen and has COPD. The staff member still maintained he was not in the category.
999 had to be rang that next day and he ended up in hospital for 2 weeks, the way my dad wad treated was disgusting. Only I was there and heard the conversation, I probably would have said my dad was exaggerating.
I only hope the staff member involved - I do have their name btw - doesn't have to go through the same thing.
"My dad's experience"
About: Southern Health & Social Care Trust / Urgent Care Centre Southern Health & Social Care Trust Urgent Care Centre BT63 5QQ
Posted by Andread1970 (as ),
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