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Caring, considerate and very attentive to my needs

Posted By slidedf94

"Caring, considerate and very attentive to my needs"

About: Dumfries & Galloway Royal Infirmary / Cardiology Dumfries & Galloway Royal Infirmary / General Surgery

(as a service user),

I was treated well at Dumfries Hospital recently whilst getting my new pacemaker fitted.

The staff were caring, considerate and very attentive to my needs. They made me feel at ease despite being quite sore from the procedure.

Thank you very much!

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Responses

Response from Jessica Duncan, Patient Experience Administrator , Patient Services, NHS Dumfries & Galloway last month
Jessica Duncan
Patient Experience Administrator , Patient Services,
NHS Dumfries & Galloway

Submitted on 21/03/2024 at 12:48
Published on Care Opinion at 12:48

Dear Slided94,

Thank you for taking the time to share your positive feedback. This is great feedback for our staff members to receive and I can confirm that I have shared your compliments with the appropriate manager to share with the team.

It is great to hear that our staff made you feel at ease during this procedure and I know that this feedback will make our staff members day.

Thank you again for your feedback and we wish you a speedy recovery.

Thanks,

Jess

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