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"Feeling lost & disappointed"

About: Mental Health / Adult Mental Health Psychology Team

(as the patient),

I was referred to psychological therapy by my GP. I had my initial assessment with a lovely member of staff who couldn't have been nicer. I really felt that I was going to get some help at last.

I have suffered with depression since my daughter passed away in 2022. After trying phone counseling which I didn't like, I was hoping that this would be the start of getting myself sorted.

The member of staff doing my assessment explained what the process would be and how it might help me. They told me they would have to discuss my case with their supervisor and would ring me in a few days to tell me how we would go forward.

I felt like they listened to me and connected with them.

3 days later they rang to tell me after speaking to their supervisor that there was nothing they could do and talking therapy was the way to go, which they don't provide and I would have to organize that myself.

It was like a slap in the face.

I was so disappointed and hurt, I cried for the rest of the day. I can't afford private counseling and because I prefer 1-to-1 counseling the charities that offer free counseling have very very long waiting lists.

I just feel so let down and like nobody cares

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Responses

Response from John Donaghey, Aberdeen City Health & Social Care Partnership 13 months ago
John Donaghey
Aberdeen City Health & Social Care Partnership
Submitted on 21/03/2024 at 17:10
Published on Care Opinion on 22/03/2024 at 07:59


I am very sorry to hear about your sad loss and the difficulties you have had since then.

Unfortunately NHS Grampian does not offer grief counselling but there are specialist grief counselling services such as CRUSE and they are available locally.

If you would like to discuss your situation in more detail please contact me by email at the following address.

Gram.citymh@nhs.scot

thank you

John Donaghey

Aberdeen City Mental Health Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by hurt lady (the patient)

Thank you for your response. I have been in touch with cruse and was told because I prefer face to face counseling that they have at least a six month waiting list, which seems to be the case for most of the charities that offer this service.

I have realized now that I will just have to deal with this on my own. It's a lonely place to be.

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