"Rudeness of staff member"

About: The Bradgate Mental Health Unit / Thornton Ward The Bradgate Mental Health Unit Thornton Ward Leicester LE3 9DZ

Posted by moondp77 (as other), 15 months ago

Just because I behave a certain way does not mean I should be treated any differently.
A member of staff made derogatory comments about me and labelling me a pathological liar, knowing I was able to hear them. I found them angry and abusive for no reason. Totally unprofessional.
I was told to watch my mouth around this member of staff by someone they had been rude to before.

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Mary Mahon

LPT Complaints and PALS Manager,

Leicestershire Partnership NHS Trust

Submitted on 21/03/2024 at 15:43

Published on Care Opinion at 16:59

I am very sorry to learn of your experience on the ward and the way you have been made to feel. If you would like to discuss this further and/or raise your concerns, please do call our PALS Team on 0116 295 0830 or email them on lpt.pals@nhs.net; they will be happy to listen to your concerns and agree a way forward.

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