"Lack of good lighting"

My visit to The Shankill Well-being and Treatment Centre was generally a good experience as always.

I was attending the contact lens department, where the staff were very pleasant, polite and helpful during my visit. The appointment went well, and details were carefully explained to me regarding my vision.

I did have a long wait to be seen, but that seems to be the case now on an ongoing basis. My only criticism would be the lack of good lighting to read while in the waiting area - very necessary in an environment where there are short-sighted and low vision patients!