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Care was first class

Posted By Bill734

"Care was first class"

About: Ophthalmology / Eye Casuality and Orthopics The Ulster Hospital

(as the patient),

Back to eye clinic, I had severe  pressure in eye. First the Ulster then to Royal. The care I got was first class first from nurse Julie, then doc Spence at Ulster to Royal doc Sharkey and staff. Day on the Saturday doc Bronah then doc  Clare first name.

thank you to all  i am doing well

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Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust last month
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/03/2024 at 13:54
Published on Care Opinion at 13:54

picture of Conor Campbell

Dear Bill734

My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.

Thank you for sharing the story of your experience in the care of the eye service teams at Ulster Hospital and Royal Victoria Hospital.

It is great to learn that your quality of care has been of the standard that we aspire to and that you are doing well.

I have shared your positive feedback to the Ulster Hospital team who greatly appreciate your kind words.

Best wishes

Conor

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Response from Mary Hanrahan, Ophthalmology Service Manager, Belfast HSC Trust last month
Mary Hanrahan
Ophthalmology Service Manager,
Belfast HSC Trust

Submitted on 20/03/2024 at 18:10
Published on Care Opinion at 18:10

picture of Mary Hanrahan

Dear Bill734

a big thank you for this great feedback from the eye team at the Royal Hospital we appreciate you taking the time to share your experience.

Mary

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