"Care was first class"

About: Ophthalmology / Eye Casualty and Orthopics Ophthalmology Eye Casualty and Orthopics BT12 6BA The Ulster Hospital The Ulster Hospital Newtownards BT16 1RH

Posted by Bill734 (as the patient), 14 months ago

Back to eye clinic, I had severe pressure in eye. First the Ulster then to Royal. The care I got was first class first from nurse Julie, then doc Spence at Ulster to Royal doc Sharkey and staff. Day on the Saturday doc Bronah then doc Clare first name.
thank you to all i am doing well

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Conor Campbell

Senior Manager, Assurance and Improvement,

South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/03/2024 at 13:54

Published on Care Opinion at 13:54

Dear Bill734
My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.
Thank you for sharing the story of your experience in the care of the eye service teams at Ulster Hospital and Royal Victoria Hospital.
It is great to learn that your quality of care has been of the standard that we aspire to and that you are doing well.
I have shared your positive feedback to the Ulster Hospital team who greatly appreciate your kind words.
Best wishes
Conor

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Mary Hanrahan

Interim Co Director, Maternity, Dental, Gynae, Sexual Health and Regional Fertility Service,

Belfast HSC Trust

Submitted on 20/03/2024 at 18:10

Published on Care Opinion at 18:10

Dear Bill734
a big thank you for this great feedback from the eye team at the Royal Hospital we appreciate you taking the time to share your experience.
Mary

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