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The standard of care was just phenomenal

Posted By Shannon124

"The standard of care was just phenomenal"

About: Craigavon Area Hospital / Neonatal Unit Maternity care / 2 West Maternity

(as the patient),

I was admitted to 2 west following reduced movements at 36 weeks pregnant and was booked for an early induction.

From the minute I was admitted to the ward the care I received was outstanding. A special mention goes to sister Sinead, Midwives Naomi, Angela and Claire for the care that they provided to me both before and after the birth of my beautiful girl.

Unfortunately my daughter was admitted to NICU for a few days and the support I received during this time I will forever be grateful for. The girls went out of their way to listen to my concerns and to provide me with a room in MLU so I had the space with my partner to process everything. Now home my daughter is thriving and I truly believe it was down to the care and attention we received during our 2 week stay.

A special mention also to the ward domestic staff who went out of their way with their care, providing me with breakfast to fresh water. Honestly the standard of care from everyone on that ward was just phenomenal so thank you!

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Responses

Response from David Grier, Consultant Paediatrician and Neonatologist, Children and Young People's Directorate, Southern Health and Social Care Trust 13 months ago
David Grier
Consultant Paediatrician and Neonatologist, Children and Young People's Directorate,
Southern Health and Social Care Trust

I look after sick babies and children.

Submitted on 19/03/2024 at 15:32
Published on Care Opinion at 15:32

picture of David Grier

Thank you Shannon124 for taking the time to provide this lovely feedback about the care you and your daughter received in 2 West and Neonatal Unit in Craigavon. I am delighted to hear that you were so pleased about the care you both received and I'm sure that the staff members who have named will be thankful for your comments,

I wish you and your family all the best, David

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Response from Jill Robinson, Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 13 months ago
Jill Robinson
Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 20/03/2024 at 09:58
Published on Care Opinion at 09:58

Hi Shannon 124

Thank you for taking the time to post your feedback on Care Opinion.

I will pass on your kind words about the domestic staff to our Domestic Services department who I am sure will be delighted to hear your positive comments.

Wishing you and your daughter well.

Jill

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