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"My experience of having a heart attack and journey to recovery"

About: Fife Community Services / Community Cardiac Specialist Service Queen Margaret Hospital / Cardiology Royal Infirmary of Edinburgh at Little France / Cardiology & Coronary Care Unit Scottish Ambulance Service / Emergency Ambulance

(as the patient),

August last year, I was having a picnic with my daughter and grandson.  I felt a little unwell, sent them ahead. I went to the toilets, had to sit down and hoped to wait until I felt better. My daughter rang, as I went to reach for my bag I was unable to raise my right arm. I checked my face, and counted as I feared it may be a stroke.

A gentleman got Debbie, the First Aid person, who was excellent. After some minutes I felt better, slowly got back to my feet. I walked a small distance to a bench, had to sit down, felt a cold sweat and was sick. My daughter arrived with my grandson, after deciding getting an Uber to hospital would not be a good idea, I got my daughter to call for an ambulance.  After giving my symptoms, there was a little difficulty describing our location. We had What Three Words on our phones, within minutes the ambulance arrived. 

I was checked over, had an ECG, was given heparin and anticoagulant tablets to chew. There was contact with The Royal Infirmary, and it was decided I should be taken straight to hospital. Before arrival there was communication between paramedic and hospital, I was taken straight into the Cardiac Lab.  Within twenty minutes a catheter was put into my right arm, an angiogram taken, and a stent inserted. I was then transferred to the ward.  After excellent care I was discharged home on the third day.

I cannot praise the dispatcher, paramedics, the staff in the Lab, my Consultant and ward staff highly enough. On discharge I was referred to the Cardiac Nurse Practitioner (Nisha) , who was also excellent, I had a few appointments with her, was given useful advice, and asked if I wanted to be referred for Cardiac Rehabilitation exercises. Initially I declined, but after a couple of conversations about the benefits I agreed. 

I received an appointment for assessment by Rosie the Physiotherapist, at Queen Margaret Hospital.  I then attended 5 weekly group sessions, supervised by Rosie, Annie (Cardiac Nurse Team) and Sonya.  I found these sessions extremely worthwhile.  Yesterday was my final session. This morning I started The British Heart Foundation sessions on You Tube.

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Responses

Response from Katrina Wilson, Lead Nurse Specialist Services, Fife Community Specialist Services, NHS Fife last month
Katrina Wilson
Lead Nurse Specialist Services, Fife Community Specialist Services,
NHS Fife

I strive to continually improve service we provide to the patient's of Fife so they may lead long healthy lives.

Submitted on 15/03/2024 at 14:05
Published on Care Opinion at 14:05


picture of Katrina Wilson

Dear Fes,

On behalf of the Community Cardiac specialist Service I would like to thank you for taking the time to leave us some feedback. I am delighted to read that you had smooth journey between your initial acute care with Edinburgh royal team and then your follow up appointments in Fife with Nisha then your exercise classes with Rosie and Annie. It makes me proud to read your heart-warming words regarding their caring attitude and professionalism. I will pass your review on to the individuals mentioned and the whole team. Thanks again.

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Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service last month
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service
Submitted on 15/03/2024 at 14:22
Published on Care Opinion at 14:22


Dear Fes

Thank you for sharing your story. It must have been very frightening at the time.

I am glad to read that you are happy with the care you received.

If you would like me to pass on your thanks to the call handler and the crew that attended may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the rough address and date we attended.

I am glad to read you seem to be recovering well.

Kindest regards

David

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Response from Aris Tyrothoulakis, Director, NHS Lothian last month
Aris Tyrothoulakis
Director,
NHS Lothian
Submitted on 15/03/2024 at 15:00
Published on Care Opinion at 15:00


Dear Fes,

thank you for taking the time to provide us with this lovely feedback.

I was glad to read that you had such a positive experience at what must have been a really stressful time for your and your family.

I will make sure that your kind words are passed on to the teams here at the Royal Infirmary Edinburgh who I know will appreciate this feedback.

I hope everything goes well with your recovery.

Kind regards,

Aris

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Response from Anne McEwan, Team Leader, Fife Community Cardiac Specialist Nurse Service, NHS Fife last month
Anne McEwan
Team Leader, Fife Community Cardiac Specialist Nurse Service,
NHS Fife
Submitted on 19/03/2024 at 10:01
Published on Care Opinion at 10:01


Dear Fes,

Thank you for taking the time to write about your recent experience following your heart attack.

I am glad we could support you during your recovery and your experience was a positive one.

I will pass this on to Annie, Nisha, Sonja, Rosie and the rest of the team.

All the best,

Anne Mcewan

Team Leader

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