Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Outstanding service from a great team

Posted By DMcB

"Outstanding service from a great team"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

Recently attended the Day Surgery Unit at the Queen Margaret Hospital in Dunfermline for a hernia operation.

Just wanted to say that the staff were amazing from the moment l arrived until l was discharged. Not being a lover of hospitals, the staff made me feel relaxed, answering any questions l had and most importantly with a smile on all their faces.

Thank you all for making my day a lot easier and reassuring me of what the NHS is all about. Outstanding service from a great team. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Arlene Brown, Head of Nursing, Surgical Directorate, NHS Fife 16 months ago
Arlene Brown
Head of Nursing, Surgical Directorate,
NHS Fife

Submitted on 22/03/2024 at 22:45
Published on Care Opinion at 22:45

picture of Arlene Brown

Dear DMcB,

Thank you for taking the time to feedback on your experience when you attended the Day Surgery Unit at Queen Margaret Hospital.

It is so good to read that you were happy with your care from admission to discharge. You have identified happy staff who met your individualised needs, this is good and just what we would expect from this team!

I wish you a good recovery.

Regards Arlene.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k