"Kind and caring A&E team"

There was no wait to be triaged and I was seen in under 5 minutes, given strong pain relief and the triage nurse then personally wheeled me to the consultant’s area where I was looked after with great care and kindness.

I was given 2 X-Rays and a CT scan.

I was given further pain relief when the first medication wore off and I was then thoroughly assessed by 2 professional ladies who wanted to be satisfied that I could return home and carry on living independently and safely, with the right pain relief, or whether they would need to keep me in hospital for a few days whilst they arranged a support package before sending me home.

The assessors were happy that I could still cope on my own with the right pain relief and I was able to return home the same day with instructions to contact my GP for additional medication, as needed.

Throughout my whole time at Bedford Hospital South Wing, I was treated with great care, consideration and kindness and the whole A&E team did a thorough job of investigating the causes of my pain.

Very impressed how "joined up" the whole treatment was. Triage, doctor, X-Ray, CT scan, home assessors, medication prescription. A seamless experience. Thank you to everyone involved in my care.