"Not gr8 this time"

About: James Paget University Hospitals NHS Foundation Trust James Paget University Hospitals NHS Foundation Trust Great Yarmouth NR31 6LA

Posted via nhs.uk 14 months ago

Had a colonoscopy
Said fear of needles etc First nurse could not get canular in hand hurt like anything huge bruise appeared
Second nurse put cannula in arm no problem
I have never had so much pain while lady did colonoscopy pain relief did not work at all I felt it all
Someone else took over thank goodness
I've had this done once before it never hurt at all
Obviously first nurse did not know what she was doing
I hope I never have to have this done again as I 100% would not put myself through this ever again
It was so painful

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James Paget University Hospitals NHS Foundation Trust

Submitted on 12/03/2024 at 10:35

Published on nhs.uk at 10:35

Dear Patient
Thank you for sharing your feedback regarding your recent experiences of having a colonoscopy. Whilst I appreciate that such procedures can be uncomfortable, I am so sorry to learn that you experienced so much pain. I have shared your feedback with the teams involved, however I would encourage you to contact our Patient Advice and Liaison Services (PALS) on 01493 453240 or via
e-mail: pals@jpaget.nhs.uk, so that we can understand better what happened on this occasion and obtain more information. Our PALS team would be happy to look into this for you
Kind Regards
Amanda Hood
Head of Patient Experience and Engagement

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