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"Sons appendix"

About: East Surrey Hospital / Accident and emergency East Surrey Hospital / General surgery

(as a service user),

Fabulous care by Emergency Department Dr Walter & nurse Leann.

All staff on Surgical Assessment Unit (SAU) were attentive and kind.

Surgical team - Dr Fiona especially, as thorough thoughtful and proactive to get surgery.

Brought into hospital at 10am and surgery was complete by 1930.

Recovery staff, Marielle and Lorna were amazing as allowed us to ‘pop in ‘ even though still in recovery-so our minds were put at rest.

And home early next day- just fabulous

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Responses

Response from Penny Firshman, Patient Experience Lead, Patient Experience, Surrey & Sussex Healthcare Trust 3 weeks ago
Penny Firshman
Patient Experience Lead, Patient Experience,
Surrey & Sussex Healthcare Trust
Submitted on 09/04/2024 at 12:23
Published on Care Opinion at 12:23


We are very pleased to hear of your positive experience at East Surrey Hospital in the surgical assessment unit and that we were able to provide swift treatment.

We will pass these comments directly to the services and staff you have mentioned.

Thank you for your feedback. It means so much to our staff.

Patient Experience Team

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