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What a pleasant experience

Posted By Tri

"What a pleasant experience"

About: Buckland Hospital / Cardiology

(as a service user),

I recently had an echocardiogram at Buckland.

I was a bit apprehensive because I have always had these done at the bigger hospitals.

What a pleasant experience.

The technician was thoughtful ,informative, and very calming.

A big Thankyou.

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Responses

Response from Patient Feedback Co-Ordinator, Patient Voice and Involvement, East Kent Hospitals University NHS Foundation Trust 2 months ago
East Kent Hospitals University NHS Foundation Trust

Submitted on 15/03/2024 at 10:22
Published on Care Opinion at 10:22

Thank you for sending us your feedback. Its great to read that you were made to feel at ease.

Its normal I think to feel apprehensive before any procedure but its the reactions of the professionals that can shape our experience and I'm glad your recent appointment in Cardiology was a good one.

I will make sure to pass on your kind words to the department.

I wish you all the best.

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