Wife asked to go to Eye casualty at Royal. The receptionist, Joanna, was lovely put my wife at ease, all questions no trouble.
After a long time I was going for tea, Joanne said no I will make your wife and yourself a cup, even asked to see how long we were going to be in waiting - 4 hours waiting.
This young lady went above her remit, so please give a good feedback 10/10 and thank you to her.
"Went above her remit"
About: Ophthalmology / Eye Casuality and Orthopics Ophthalmology Eye Casuality and Orthopics BT12 6BA
Posted by Bill734 (as ),
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