"Kidney stones - lazer treatment"

About: Lagan Valley Hospital / Regional Day Procedure Unit Lagan Valley Hospital Regional Day Procedure Unit BT28 1JP

Posted by Kidney99! (as the patient), 14 months ago

I feel grand, I was looked after by Margaret and I was so impressed by her professionalism and kindness. Margaret was aided by Hazel.
I am very happy with my treatment and the care given to me by Margaret.

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Conor Campbell

Senior Manager, Assurance and Improvement,

South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 20/03/2024 at 14:19

Published on Care Opinion at 14:19

Dear Kidney99!
My name is Conor Campbell. My position is Senior Manager, Assurance and Improvement with a leading role in improving the service user experience - which includes responding to any person who tells their story through Care Opinion in order to help the organisation learn and improve.
Thank you for sharing the story of your experience in the care of Lagan Valley Hospital Regional Day Procedure Unit.
It is great to learn that your quality of care and experience has been of the standard that we aspire to
I have shared your positive feedback to Margaret and the team who greatly appreciate your kind words.
Best wishes
Conor

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