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The Dermatology Team are all so nice, efficient & helpful.

Posted By DermPt

"The Dermatology Team are all so nice, efficient & helpful."

About: Aberdeen Royal Infirmary / Dermatology (Skin Conditions)

(as the patient),

I arrived 15 mins early for my  appointment was checked in by a very welcoming Receptionist & then taken 5 minutes later by the Consultant who was seeing me today.

He was very pleasant, asked my consent to have a student sit in the appointment which I agreed to. My appointment went well, he explained a lot & I was then asked to go through for blood tests.

Bloods were taken by Lisa a very nice chatty girl who immediately put me at ease & was very caring & attentive.

I left the department today, very happy once more with the Dermatology Team who are all so nice, efficient & helpful. Nothing is a problem for any of them. Thank you for your care. 

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Responses

Response from Karen Donald, Assistant Support Manager, Medicine and Unscheduled Care, NHS Grampian 14 months ago
Karen Donald
Assistant Support Manager, Medicine and Unscheduled Care,
NHS Grampian

Submitted on 18/03/2024 at 13:23
Published on Care Opinion at 13:29

Good Afternoon,

Thank you very much for taking the time to share your lovely feedback with us.

I am so pleased to hear that your recent experience at Aberdeen Royal Infirmary and the Dermatalogy Department was a pleasent one.

I'm so glad to hear that the team took good care of you and I will be sure to share this feedback with them. I'm certain the team will be delighted to hear this and it will bring some positivitey to the department.

Thank you again

Karen Donald

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