This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Made me feel as if I really matter"

About: University Hospital Ayr / Gynaecology

(as a service user),

I would like to say thank you once again to this very well run clinic. From the receptionist to practitioner you are really made to feel at ease. 

Today Linda really made me feel as if I really mattered and made me feel at ease during a very personal procedure. Not only was she very professional she was so warm and reassuring and treated me with dignity and acknowledged that I had  a credible understanding and knowledge of my body and treatments. So good to know too that you can phone up about any concerns and they will get back to you. Please pass on my thanks and hope this service never disappears.

You are so valuable and a credit not only to the hospital but the NHS as a whole. Even more so when things have been and are so challenging in recent times.

A huge thank-you to all and anybody worried or anxious about attending should know they are in safe hands.


Staff attitude

Staff attitude


Waiting Time

Waiting time


Seeing the whole me

Seeing the whole me


Treatment

Treatment


Being listened to

Being listened to


Nurses

Nurses


More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Attica Wheeler, Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit, NHS Ayrshire and Arran 2 months ago
Attica Wheeler
Head of Midwifery (Associate Nurse Director Women and Childrens Services), Ayrshire Maternity Unit,
NHS Ayrshire and Arran

Manages the midwifery service and women and children's service

Submitted on 08/03/2024 at 15:37
Published on Care Opinion at 15:37


Dear Reassured patient 26

Thank you for taking the time to write to us. We are delighted to hear that you felt cared for and supported during your recent visit. I will ensure your message is passed on to the team and wish you the best of health for the future

kind regards

Attica

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k