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Care and treatment was outstanding

Posted By Caravaning

"Care and treatment was outstanding"

About: North Devon District Hospital / General medicine

(as the patient),

The catheter senior nurse Karen is brilliant, her care and treatment was outstanding. She explained in detail and demonstrated the workings of my catheter and the care needed in looking after it to avoid infection.

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Responses

Response from Lisa Townsend, Patient Feedback Lead, Patient Experience Team, Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
Lisa Townsend
Patient Feedback Lead, Patient Experience Team,
Royal Devon University Healthcare NHS Foundation Trust

I take patient feedback and work with all departments at Royal Devon University Hospital NHS Trust to implement service change and improve the patient experience.

Submitted on 15/04/2024 at 11:07
Published on Care Opinion at 11:07

picture of Lisa Townsend

Dear Caravaning

We appreciate you getting in touch, I am glad we were able to assist. I have passed your feedback to the Urology team for sharing.

Thank you again for taking the time to leave feedback.

Kind regards

Lisa

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