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"The staff are really nice and supportive"

About: Rampton Hospital

(as the patient),

I would just like to say, about Ruby ward and how it has helped alot of people. The staff are really nice and supportive and they are always there in times of difficulty. I will include Dr Gideon, our RC, for all his input in our care.

I have grown to trust a lot more people and it really helps me. I struggle at times but there is always staff available to chat to if I need it. I felt like I had no hope, but now the staff have helped me get through this. I did struggle daily but knowing that there is someone at the end of the day that will chat to you, even little things and the frustrations I suffer.

Lucy (ward manager ) has done a fantastic job at running Ruby. She always gives you time when you need it and helps us all at any costs. The team in general are all very professional and compassionate and are always there to guide us on our pathway.

The little things that they do for us, always makes you feel like there is hope. My peers are all very considerate and I get on extremely well with them all. Sometimes I can get a bit paranoid but they reassure me so I overcome this.

The ward is quite a homely place and we are a close nit community. We always support each other in times of difficulty. Back to Lucy and Dr Gideon, I would just like to say a big thank you for helping me through my difficult times. 

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Responses

Response from Nigel Groves, Involvement and Experience Lead, Forensic Services, Involvement Team, Nottinghamshire Health care Trust 16 months ago
Nigel Groves
Involvement and Experience Lead, Forensic Services, Involvement Team,
Nottinghamshire Health care Trust

help get the feedback we need

Submitted on 08/03/2024 at 17:01
Published on Care Opinion at 17:01


Hi There 😊

I could not leave work today without responding to this posting and thank you very much for sending this along. I am sure others will also respond but I just wanted you to know this is just an amazing positive posting all round and I really like what you have said about around the ward is quite Homely and the community feeling you have.

I am sure Lucy will see the posting, but I will also make sure Dr Gideon gets to see this.

Thank you again for taking time to post on care opinion and keep them coming in to let us know about anything that you feel is important for us all to know.

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Response from Heidi Bedford, Peer support Worker, Women Services - Rampton Hospital, Nottinghamshire Healthcare NHS Foundation Trust 16 months ago
Heidi Bedford
Peer support Worker, Women Services - Rampton Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 08/03/2024 at 18:57
Published on Care Opinion at 18:57


Wow!! This was so lovely to read!

It sounds like you have come so far on your recovery journey. I'm so glad you feel supported by staff on your ward. Ruby sounds like it has a very welcoming and warming atmosphere.

I know both Lucy and Dr Gideon will enjoy reading this too.

All the best for the future

Heidi

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Response from Kath Alder, DRC Manager, National High Secure Services for Women, Day Care Services, Rampton Hospital, Nottinghamshire Healthcare NHS Foundation Trust 15 months ago
Kath Alder
DRC Manager, National High Secure Services for Women, Day Care Services, Rampton Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 11/03/2024 at 09:51
Published on Care Opinion at 09:51


Thank you for taking the time to write this positive posting.

Im sure that Lucy, Dr Gideon and the Ruby team will be made up with this positive feed back about Ruby ward.

I echo with everything that Heidi and Nigel have wrote.

we will make sure these are printed and put on display within the DRC.

Regards

Kath

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